Frequently Asked Questions (FAQ)
Straight answers on our process, pricing, security, and support — organised so you can find what matters to you.
General
What services does Barrzen offer?
We offer end-to-end digital product services including UI/UX design, web and mobile development, brand strategy, and ongoing product support for growing businesses.
How long does a typical project take?
Project timelines vary by scope. A landing page may take 2–4 weeks, while a full product build can take 8–16 weeks. We provide a detailed timeline after our discovery call.
Do you work with startups and established companies?
Yes. We partner with early-stage startups, scaling SaaS teams, and established brands looking to refresh their digital presence or launch new products.
What is your design and development process?
We follow a structured process: discovery, strategy, design, development, testing, and launch. You receive regular updates and review milestones at each stage.
Do you provide post-launch support?
Absolutely. We offer maintenance plans, performance monitoring, and iterative improvements so your product keeps performing after launch.
Email Service
Is Barrzen Email GDPR compliant?
Yes. Barrzen Email is GDPR compliant: privacy by design/default, integrity and confidentiality, and clear controller–processor accountability. Review our public Data Processing Agreement template.
Where is our data stored?
All Barrzen Email servers that store and process your mail data are in Europe. Named countries, data centres, and authorised subprocessors appear in your completed DPA annexes before go-live.
What is included in Barrzen Email?
A managed platform that combines custom-domain business email with transactional sending (SMTP/API) and marketing campaign tools — so your team inbox and product mail live under one GDPR-compliant, EU-hosted roof.
Still have questions?
Our team is happy to talk through anything that isn't covered here — usually within one business day.